Adding and updating products

A guide on how to add, update and merchandise your products.

You can add a product on Studio by entering product details and uploading images. If your product has options like dates, weeks, months, beds, tiers, then you can add a variant for each combination of options.

When you are adding or updating a product, you can make the product available on your website and or in the Fixers marketplace.

You view, add, update, and organize all of your products and variants from the Products page in your Brand Home https://yourcompanyname.fixersworld.com/admin/products

Need help adding products to your website? Book office hours with our platform team! https://yourcompanyname.fixersworld.com/admin/support/office-hours

On this page

Add a Product

From your Brand Home go to Products > Add Product or if you have already created a Product go to > New Product in the top right of your screen.

Choose what best describes the product you would like to sell:

  • Experience - from tickets, retreats, workshops, expeditions with or without accommodation.

  • Experience with Accommodation E.g. a yoga or surf retreat that includes accommodation or a festival with camping included.

  • Experience without Accommodation

  • Accommodation - products sold that include a bed, room, a home or a hotel. Accommodation can be private or shared. From hotels to villas and homes to cabins, Glamping and tree houses.

About your Experience - first select the options that best describes what you are trying to sell.

Name

Describe the experience you would like to sell. And don’t worry you can still edit this later too.

Tagline

Give your product a snapshot to highlight it's key features with elements that will capture people's attention in seconds.

Overview

Describe your product in more detail. Including all key moments and activities. Create sound bytes that will make people want to find out more and book.

Image

Add an image that clearly represents your product. You will be able to add more images in the gallery section. Choose one that looks good at different sizes. It will appear in different sizes in different places: on your product page, on your website (if Created it on Fixers), across the Fixers marketplace and mobile, and (when shared) on social channels You may want to avoid including banners, badges, and text because they may not be legible at smaller sizes. Your image should be at least 1024x576 pixels. It will be cropped to a 16:9 ratio. Read our guidelines on images here.

Departure Date

Please state when your experience starts. If you would like to include more info about opening, closing times for customer you can do this in the FAQ section.

Duration

Let customers know how long your experience lasts. Select from days, hours or minutes.

Category and Subcategory

Choose two categories in the Fixers marketplace that most closely aligns with your product. Think of where customers may look to find it. Reach a more specific customer by also choosing a subcategory. You’ll be able to change the category and subcategory even after your product is live.

Experience Location

This is the primary location or venue for your experience.

You can select up to 10 images to use in the gallery of your product. Select multiple images from your device at once. by dragging and dropping them onto the upload icon. Select a range of up to 10 high quality images that best represent your product. The maximum size for all images is 10MB. Images can be a mixture of portrait and landscape orientation. It is advised where possible use landscape imagery as this will be best represented in the Fixers marketplace.

Images must not include logos, banners or graphics for sale in the Fixers marketplace. Read our guidelines on images here.

Edit a Product

To edit a product from your Brand Home go to Products > then select edit icon in your product's toolbar. When editing a product be sure to hit save after each change is made to ensure that your edits are published.

Merchandise a Product

This is where you can add additional information to give customers more information ahead of booking to help boost sales.

Merchandised fields available. If you would like to request a field that is not available in the product section for your website please submit a feature request to support@fixersworld.com

What's included and What's not included

Highlight what’s included and or not included in your experience to help customers understand what they are booking.

Keep the descriptions of these items as short as possible to help customers read the information easily at a glance eg they should be easily readable just a couple of words per item.

Hosts

Overview - add a short description to introduce your hosts.

Add a host to create more familiarity and let your customers know who will be running your experience.

Add an image and description that represents your host/s. Choose one that looks good at different sizes. It will appear in different sizes in different places: on your product page, on your website, across the Fixers marketplace and mobile, and (when shared) on social channels. You may want to avoid including banners, badges, and text because they may not be legible at smaller sizes. Your image should be at least 1024x576 pixels. It will be cropped to a 16:9 ratio. Read our guidelines on images here.

You can also add a Instagram handle for your host - eg jinnyyoga you do not need to add the @ sign

To add multiple hosts select 'add hosts' option under the host field.

Venue

Showcase the venue for your experience to give customers a snapshot of the location to and sell your product further.

Add a heading, tagline, body copy and an image.

Heading - Enter the name of the venue you would like to sell.

Tagline - Give your venue a snapshot to highlight it's key features e.g. natural beauty, convenient location, climate etc.

Image - Add an image that best represents your venue.

Images must not include logos, banners or graphics for sale in the Fixers marketplace. Read our guidelines on images here.

Schedule

Create a schedule or itinerary for your guest to see ahead of booking.

You can use a schedule with section titles and overviews to show what a typical day looks like, an hour by hour breakdown or an entire itinerary for a trip.

Schedule Overview - you can use this field to give your customers a snapshot overview of what to expect on your experience or to introduce a 'typical day or week'.

Add Title - separate your schedule sections with titles e.g. Day 1

Add Section - select a heading for your section e.g. day, AM or days 15-20

Image - add an image to your section to best represent what guests can expect in relation to this part of the schedule.

Section Overview - describe what guests can expect to experience on this part of the schedule.

Included / Not Included - outline clearly to guests what to expect on each day of the schedule.

Highlights

Use highlights to feature unique selling points about your product e.g special parties, artists, landscape, the food, workshops or keynote speakers.

Header - select a punchy title with 2-3 words that best describes your featured item.

Tagline - enter a short tagline that offers more info to describe the featured item.

Image - add an image to your section to best represent what guests can expect in relation to this feature.

Testimonials

Use testimonials from customers, influential people and press to build trust with customers which helps to increase your sales conversion.

To add a testimonial to your product page on your website:

  • Using the 'Source' field enter the origin of your testimonial e.g. Publication name, Name of the customer,

  • Using the text field enter the testimonial you wish to feature.

  • Use the source link to link out e.g. to the publication's website or social media of the individual.

  • Use the Source image field to add a logo, image of the customer.

  • Use the image field to add an optional additional image to your page e.g. the experience the customer is referring to.

Trip Tips

Give your customers insider tips on things to do on their trip, e.g. best beaches, recommended restaurants.

Use trip tips to give customers key information that will help them to book e.g. is this trip for me? key sites or features about your location, what to pack?

Header - select a punchy title with 2-3 words that best describes your featured item.

Tagline - enter a short tagline that offers more info to describe the featured item.

Image - add an image to your section to best represent what guests can expect in relation to this feature.

Accommodations

Use accommodations to show guests where they will be staying during an experience. Room booking information should be entered as variants.

  • Enter the name of your accommodation

  • Enter the Country of the accommodation

  • Enter the locale e.g. the specific town, village, region

  • Enter a short overview of the accommodation

  • Display an image to give a visual description for customers of the accommodation

FAQ

Create considered and well written FAQ to help customers understand your product, book with ease and increase sales conversion and reduce your customer support.

  • Enter the question in the question field

  • Enter the answer in the text editor - you can add links and format answers e.g. with bullet points using the editor.

Editing / Reordering Content Fields

To edit a product field select the cog / setting icon to open up the edit view and make the required edits to your field.

To reorder a product field for example FAQ, Schedule items, Gallery images, Hosts simply hover over the three dots on the left hand side of the item in the edit field and drag and drop the item to the required location in the order you require.

Be sure to hit save to publish your changes to your product.

Publish a Product

Once you are ready to publish a product hit the 'publish' button at the top of the product edit screen.

Publishing a product means this product is on sale.

Products that are in the 'off sale' tab are either products where the dates have passed, they have been marked as sold out, they have sold out or they are unpublished.

Take a product off sale

To take a product off sale - you can do so by unpublishing the product.

Hit 'unpublish' button at the top of the product edit screen.

Delete a Product

To delete or 'archive' a product please select the 'archive' product function displayed at the bottom of the product edit screen.

Manage Product Availability

If you wish to make this product available on your website store this option should be toggled on (If you do not select this option this product will be private).

Series

This feature allows you to link products together in your website store across multiple dates i.e. a repeating trip.

This feature is currently in BETA mode and available to admins only if you require support on this please email support@fixersworld.com - full access coming in early 2020.

Edit a product Series

This feature allows you to make editorial or pricing edits across all products in a series.

This feature is currently in BETA mode and available to admins only if you require support on this please email support@fixersworld.com - full access coming in early 2020.

Duplicate a product

This feature allows you to duplicate individual products or products within a series or a range of products.

This feature is currently in BETA mode and available to admins only if you require support on this please email support@fixersworld.com - - full access coming in early 2020.