The basics to setting up your brand (company) to start selling.
Create an account to start your free trial
Create your company
Choose your legal business name and address
Set a default currency for your brand's products
Add your billing information to get paid
Book a platform demo with one of the team to get on boarded and set up your subscription
Giving your brand and products a market leading presence online and impress your customers is critical to building a brand your customers love.
Depending on how many products you plan to offer, adding and organising your product listings can be the most time-consuming step of getting set up on Studio. Be sure to give yourself plenty of time to add your products, use as many of the merchandised fields as you can to hero your products and give customers more reasons to buy.
Book office hours with on of our team members via your dashboard Support > Office Hours to discuss your needs.
Create your website store - use a theme, build a custom site, or transfer your existing website.
Get support from a Studio design or development expert to create your website
Add your products
Merchandise your products
Set up and organise your variants
Set your product's inventory
Check your currency settings
Create a test purchase
Launch your website !
Your customers will receive two chains of information during their purchase process from your website.
Automated communications about their purchase - sent via the platform - see an example timeline here.
Brand communications about their experiences - created by you.
Creating a clear and well written channel of communication with customers during and post-purchase is crucial to build trust, increase efficient operations for you and your team and create excitement!
Carefully crafted emails and clear communications play a huge part in your customer's experience even before it begins.
Create a welcome email for customers per product
Set useful information for your customers to receive once they have booked
Complete your brand's terms and conditions
Let customers know how to contact you by providing your contact email and or phone number
Enter a Statement Descriptor - that appears on your customer's bank statement when they make a purchase from your brand.
Automated Platform Communications include:
See an example timeline of all automated communications here.
Book office hours with one of our team members to discuss ideas to drive your campaign
Set up google analytics
Enter your tracking ID for google analytics
Enter your Facebook pixel ID for retargeting
Enter your preferred meta data for your website
Set up voucher codes
Send bookable, personalised recommendations to customers