If your products have been configured to have deposits enabled your customers will automatically receive reminders pay their balances.
Guests are sent three reminders from the platform to pay an outstanding balance.
An example of a balance reminder is here:
This email is sent four times to your customers leading up to the deadline you set in your product settings.
Days before deadline
18 Days before
First request to pay balance
14 Days before
Second request to pay balance
7 Days before
Third request to pay balance
1 Day before
Final request to pay balance
If customers do not pay their balance within your set balance due date of the product your brand's terms and conditions and or cancellation policy will apply.